[an error occurred while processing this directive]



World-class Infrastructure

An internet operation can only be as fast and reliable as the technology behind it. Our world-class infrastructure ensures that our customers' sites function at the highest performance levels.

All our servers are located in a 60,000 square foot datacenter in Dallas, Texas.

SECURITY

The datacenter is monitored 24 hours a day. The entrance is comprised of badge-keyed doors that are monitored by an internal tracking system as well as closed-circuit cameras, ensuring that no unauthorized entities may enter the premises. Visitors must check in with a government-issued photo ID.

The advanced digital video surveillance system has over 100 individual motion-sensitive closed-circuit cameras. The security system quite literally follows each visitor throughout our facilities until they have concluded their visit, and this information is routinely archived.

POWER SUPPLY

The datacenter utilizes 6 – 500KVA Powerware UPS units for battery backup power in emergency situations. Each unit comprises 160 batteries each for a grand total of 960 batteries and 80 minutes of runtime. The UPS units operate in failover pairs extending the redundancy and runtime of the battery backup units. All UPS units are monitored via DATATRAX™ with information distributed to the NOC facility in real time. These units are also monitored via NOC Engineers 24/7 by physical inspection every 4 hours. Backup generators have a maximum runtime of 15 days with onsite fuel.

ENVIRONMENT

Precision-controlled raised floor air conditioning systems maintain a constant ambient temperature of 70°F, which protects and cools mission-critical servers and equipment. Among the long list of datacenter features are a comprehensive VESDA smoke-detection system, multiple UPS systems to protect against power outages, and multiple generators to ensure that customers are unaffected even in the event of catastrophic power failure.

NETWORK PARTNERS

The current network consists of 1 Gig-E Fiber Yipes connection and 3 HE 100 Mbps Fast Ethernet Drops running the BGP4 protocol.

In the event of a network failure, the following network would take over:

Verio - 1 x GigE Connection (1000Mbps)
Sprint - 1 x GigE Connection (1000Mbps)
Level 3 - 1 x GigE Connection (1000Mbps)
Abovenet - 2 x GigE Connection (2000Mbps)
MCI / UUNET - 1 x GigE Connection (1000Mbps)
Global Crossing - 1 x GigE Connection (1000Mbps)
Allegiance Telecom - 2 x GigE Connection (2000Mbps)
Time Warner Telecom - 1 x GigE Connection (1000Mbps)
[an error occurred while processing this directive]